Our Quality Policy
In line with national and international standards and developments, our policy is to deliver effective healthcare services, to continuously improve both our service quality and our quality system, and to raise staff awareness so that patient and employee safety — and their satisfaction — keep improving.
Our Objectives
- As management, our objective is to plan and carry out the activities needed to continuously improve and develop the quality management system.
- Our guiding principle in service delivery is a patient-centred structure that keeps patient satisfaction at the highest level.
- To follow technological and scientific developments closely and incorporate them into our services, thereby continuously raising the quality of care.
- To meet the expectations and requests of our patients, suppliers and employees to the fullest, providing them with an environment they can trust.
- To support our employees with continuous training, contributing to their development and ensuring they take an active part in improvement processes.
Our Values
Patient-focused
- Respectful of patient rights
- Keeping patient satisfaction at the forefront
- Commitment to medical ethics
Employee-focused
- Keeping employee safety and satisfaction at the forefront
- Valuing teamwork and team spirit
Quality-focused
- Aiming for continuous improvement
Trustworthiness · Empathy · Accessibility
